Hello,
I would like to know how to reverse a production order in Nav 2009 (tailored program). We order a batch of T-shirts from a print company with a set quantity about a week ago. We did not received the exact amount (less quantity) of what we ordered and so we would like to change the production order as this will affect our inventory, online store and finance as the sales invoice as been posted already and inventory as been set as received on Nav.
In addition this inventory was partially divided. A part to stay in our warehouse and the other sent to a location to be sold. The inventory that was sent to the other location is actually sitting in transit in Nav, and because its part of the the same production order, it is not allowing us to reverse the process or void the order.
I hope that makes sense.
Help will be greatly appreciated.
AI