Hi,
we have a situation that in a Sales Order there are several items, from which 2 of them are with 100% discount. All the items wil lbe paid in Advance, so an Advance letter is created (The Compress Prepayment value is blank in Sales Order). Our customer is making a partial payment, but he is taking only one of these two free items for now.
Can't manage to make a shipment of this item in Navision. If I try Post - I get an error that There are nonposted prepayment amounts on that Order. If I try to make a Warehouse shipment, I get an error, that Order must be released.
In the Advance Letter these item lines with zero amount doesn't show of course. Also in Sales Order lines for these items, in columns Prepmt. line amount and Prepmt.amount to deduct is 0.00.
Thank you in advance,
Kaspars