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G/L registers missing General Ledger Entries.

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Hi Folks,

I'm investigated a report that based upon G/L Registers and Customer Ledger Entry tables. Customer Filter 'From Entry No' field and that then display all the corresponding entries from Customer Ledger table.

Customer recently reported that few of their payments and invoices are not showing in this report.

On further investigation it appears that G/L registers somehow didn't recorded the G/L Entries created from payments.

I believe that every G/L entry should be recorded in the G/L registers.

Any ideas or suggestion would be highly appreciated.

Environment: SQL Server NAV 2009 R2.

Thanks,

Rob

 


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